Bravo Concealment offers a 30-day Return policy should you wish to try our products out, If you are not fully satisfied with your purchase you have 30-days from the day you received the item/s to return for a full Item refund. To Initiate your return, we require a return request authorization.

Non-Returnable Items: Gift Cards, Apparel, Caps

**Note: Customer will be responsible for all freight and shipping charges on Items returned that are not the result of Seller’s error. Bravo Concealment Is not responsible for lost shipments on Items being returned. A Tracking Number is required for STATUS updates on all return/exchanges; keep in mind this will be with the mail carrier of your choice.  

Return Request

Bravo Concealment offers a 30-day Exchange policy. Should you wish to try our products out and if you are not fully satisfied with your purchase you have 30-days from the day you received the item/s to exchange for a different item. To initiate your exchange, we require an exchange request authorization. Once we get to your request, we will send you an email to notify you of your approval or rejection. If approved once your Item Is received and inspected we will send you an email to notify you that we have received your item. We will then process your exchange and have the order shipped within our current lead time.

**Note: Any discontinued items will be replaced with a current product of equal value or optional in-store credit. Customer will be responsible for all freight and shipping charges on items exchanged that are not the result of Seller’s error. Bravo Concealment is not responsible for lost shipments on items being returned. A Tracking Number is required for STATUS updates on all return/exchanges; keep in mind this will be with the mail carrier of your choice.

Exchange Request

There is often some processing time before a refund is posted. If you haven’t received a refund yet contact your credit card company, it may take some time before your refund is officially posted. This can take up to 3-5 business days depending on your bank. If you’ve done all of this and you still have not received your refund, please contact us.

Telephone: 956-783-7682
Email: Office@bravoconcealment.com

**Note: Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error. Shipping cost are non refundable. A Tracking Number is required for STATUS updates on all return/exchanges; keep in mind this will be with the mail carrier of your choice.  

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, the refund will be made and processed to the original form of payment.

To return your product, you should mail your product to:

1012 N. Alamo Rd Alamo, Texas US 78516

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please be advised that there is a standard processing time for all return, exchange, or refund requests. We kindly request that you allow a period of 3-7 business days for processing and any necessary updates to be made. We appreciate your patience and understanding in this matter.

If you are shipping an item back, you should consider using a trackable shipping service for future status. If an update is needed a tracking number will be requested.